Every lead answered fast. More appointments on your calendar.
BDC by Optimistx gives you a dedicated business development rep who follows up on your leads within minutes, qualifies them and books appointments, so your team can spend its time closing.
Leads go cold while your team is busy
Your staff is helping the customers in front of them. Meanwhile new leads wait, voicemails pile up, and the people who said call me next month never hear back. By the time someone follows up, the prospect has already talked to a competitor.
- Slow first response on web and ad leads
- Appointments that never show
- Old leads sitting untouched in the CRM
- Sales staff buried in admin work
A BDC team that works like part of yours
We plug a trained rep into your process. They introduce themselves as part of your business, follow your scripts, log everything in your CRM and hand your team appointments that are ready to go.
- First touch on new leads within minutes
- Calls, texts and emails on a steady cadence
- Confirmations and reminders that lift show rates
- Weekly reporting you can actually read
What our BDC team does for you
Use one service on its own or combine them into a complete business development center.
Appointment Setting
Your BDC rep calls, texts and emails every lead, learns what they need, and books a time that works for both of you.
Explore appointment settingReal-Time Lead Follow-Up
A web lead is at its hottest in the first few minutes.
Explore real-time lead follow-upSales Development
Your CRM is full of people who were interested once.
Explore sales developmentLive Chat Support
Visitors who use chat want an answer now.
Explore live chat supportBuilt for businesses that live on leads
Your rep is trained on your industry, your offers and the questions your customers ask, so every conversation sounds like it came from inside your business.
Car Dealerships
Internet leads, service to sales and showroom appointments.
See how we helpPowersports Dealerships
ATV, UTV, jet ski and snowmobile lead follow-up.
See how we helpMotorcycle Dealerships
Rider focused follow-up for motorcycle dealers.
See how we helpRV Dealerships
Long buying cycles handled with steady follow-up.
See how we helpLaw Firms
Confident intake calls and consultation booking.
See how we helpSolar Companies
Keep solar leads warm until the site visit.
See how we helpRoofing and Home Services
Free inspections and estimates booked for you.
See how we helpYour industry
Get steady leads in another field? Tell us about it and we will build a plan.
Talk to usLive in as little as two weeks
Discovery call
We learn about your leads, your sales process and what a great appointment looks like for you.
Scripts and setup
We write scripts with you and get access to your CRM, calendar and lead sources.
Rep goes live
Your dedicated rep starts calling, texting and emailing leads under your business name.
Weekly review
You get clear reports on contacts, appointments and shows, and we keep refining together.
Get a full BDC without building one
Hiring and managing an in house BDC takes time and money. Outsourcing gives you trained coverage at a fraction of the overhead.
| In house BDC | BDC by Optimistx | |
|---|---|---|
| Hiring | Recruiting, interviews and job postings | We provide a trained rep |
| Training | Weeks of ramp up for each new hire | Industry trained before going live |
| Turnover | Start over every time someone leaves | Coverage continues without a gap |
| Overhead | Salary, benefits, desk, phone and software seats | One monthly fee plus a fee per appointment |
| Management | Your managers coach and track daily | Account management and weekly reports included |
Questions we hear often
What is an outsourced BDC?
A business development center is the team that follows up on leads, sets appointments and keeps in touch with prospects. When you outsource it, a dedicated rep from our team does that work for you, inside your tools and under your brand.
Who is BDC by Optimistx a good fit for?
Businesses that get new leads regularly and want more of them turned into appointments. That includes car, powersports, motorcycle and RV dealerships, law firms, solar companies, roofers and other home service businesses.
Where do you work?
We serve businesses across all of the United States and set coverage hours around your local time zone.
How does pricing work?
Plans combine a fixed monthly fee for your dedicated rep with a fee for each appointment we set. We share a quote after a discovery call, once we understand your lead volume and goals.
Do I have to change my CRM or phone system?
No. Your rep works inside the CRM, calendar and lead tools you already use.
How quickly can we start?
Most clients go live within one to two weeks of the discovery call, once scripts are approved and system access is set up.
Ready to stop losing leads?
Book a short discovery call. We will look at your lead flow, show you where appointments are slipping, and outline what a dedicated BDC rep would do for you.